Legal

Terms & Conditions

Last updated: 13 July 2026

1. Introduction

Welcome to Shadow Sales ("Shadow", "we", "our", or "us"). These Terms & Conditions govern your use of our website at https://shadow-sales.com and any services, products or software made available by Shadow.

By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our website.

2. About Us

Shadow Sales provides AI-powered sales assessment and training technology designed to help organisations evaluate and improve prospecting performance.

3. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • Attempt to gain unauthorised access to our systems.
  • Disrupt or interfere with the operation of the website.
  • Introduce malicious software or harmful code.
  • Use the website for fraudulent or unlawful purposes.
  • Copy or reproduce website content without permission.

4. Intellectual Property

Unless otherwise stated, all intellectual property rights relating to the website, including text, graphics, branding, software, logos, designs and content, are owned by Shadow Sales or licensed to us.

You may not copy, modify, distribute or commercially exploit any content without our prior written consent.

5. Information Submitted Through Forms

If you submit information through contact forms or request demonstrations, you confirm that:

  • The information you provide is accurate.
  • You have authority to provide that information.
  • You consent to us contacting you regarding your enquiry.

Your information will be processed in accordance with our Privacy Policy.

6. Availability

We aim to keep the website available at all times but do not guarantee uninterrupted access.

We may suspend, modify or remove parts of the website without notice.

7. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services.

We are not responsible for the content, security or privacy practices of third-party websites.

8. No Warranty

The website and its content are provided "as is" without warranties of any kind.

While we make reasonable efforts to ensure information is accurate, we do not guarantee that:

  • information is complete;
  • information is up to date;
  • the website will always be available;
  • the website will be free from errors.

9. Limitation of Liability

To the fullest extent permitted by law, Shadow Sales shall not be liable for any indirect, incidental, consequential or special damages arising from your use of the website.

Nothing in these Terms excludes liability where such exclusion would be unlawful.

10. Confidentiality

Information submitted through contact forms will be treated confidentially and handled in accordance with applicable data protection laws.

11. Future Services

Where users access future Shadow products or software, additional product-specific terms may apply.

12. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on this page.

Continued use of the website constitutes acceptance of any updated Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

If you have any questions regarding these Terms, please contact:

Shadow Sales
Email: hello@shadow-sales.com
Website: https://shadow-sales.com